CybeSure Privacy & Cookies Policy
Last updated: [Insert date]
This Privacy & Cookies Policy explains how CybeSure collects, uses, and protects your personal data, and how cookies and similar technologies are used on our website and platform.
1. Who We Are
CybeSure is the data controller responsible for your personal data.
Email: info@cybesure.com
2. What Data We Collect
We may collect and process the following categories of personal data:
- Identity Data: name, company name
- Contact Data: email address, phone number
- Account Data: login credentials and course activity (LearnDash)
- Transaction Data: purchases and subscriptions (processed via Stripe)
- Technical Data: IP address, browser type, device
- Usage Data: interactions with the website and platform
- Marketing Data: preferences and engagement with advertising
3. How We Collect Your Data
- when you create an account
- when you purchase products or subscriptions
- when you use our platform (LearnDash)
- via cookies and tracking tools (GTM, Analytics, Meta Pixel)
- when you contact us
4. How We Use Your Data
- to provide access to services and digital content
- to process payments via Stripe
- to manage your account
- to improve website performance and usability
- to analyse traffic (Google Analytics)
- to deliver marketing and retargeting (Meta Pixel)
- to comply with legal obligations
5. Legal Basis
- Contract: providing purchased services
- Legal obligation: compliance and accounting
- Legitimate interest: improving services and security
- Consent: cookies and marketing tracking
6. Payments (Stripe)
Payments are processed securely via Stripe. We do not store full card details.
Stripe may process your data in accordance with its own privacy policy.
7. Third-Party Services
We use trusted third-party providers including:
- Stripe (payments)
- Google Analytics (traffic analysis)
- Google Tag Manager (tracking management)
- Meta / Facebook Pixel (advertising)
- LearnDash (course delivery)
These providers may process data outside the UK/EEA with appropriate safeguards.
8. Data Retention
We retain personal data only as long as necessary for:
- providing services
- legal obligations
- resolving disputes
9. Your Rights
You have the right to:
- access your personal data
- request correction
- request deletion
- restrict processing
- object to processing
- data portability
To exercise your rights, contact us at info@cybesure.com.
10. Data Security
We implement appropriate technical and organisational measures to protect your data.
11. International Transfers
Where data is transferred outside the UK/EEA, appropriate safeguards such as Standard Contractual Clauses are applied.
12. Cookies
What Are Cookies
Cookies are small text files stored on your device when you visit a website.
Types of Cookies We Use
- Essential Cookies: required for login, security and checkout
- Analytics Cookies: Google Analytics for usage tracking
- Marketing Cookies: Meta/Facebook Pixel for advertising
- Functional Cookies: remember preferences and settings
Third-Party Cookies
Cookies may be set by third-party providers such as Google, Meta and Stripe.
Managing Cookies
You can control cookies via your browser settings or our cookie consent banner.
Disabling cookies may affect functionality.
13. Consent
We use a cookie banner to obtain your consent for non-essential cookies in accordance with GDPR.
14. Changes to This Policy
We may update this policy from time to time. The latest version will always be published on this page.
